Category Archives: Phone

Tip #131: Lullaby

If you’re pitching me on the phone, talk to me.  Don’t read me the flippin’ press release. It puts me to sleep.

3 Comments

Filed under Phone

Tip #110: Anything you say…

… can be used against you. Or for you. Assume that your phone call, email, IM, or Twitter message is on the record. We sure do. Want to be off the record or anonymous? Agree to it beforehand.

2 Comments

Filed under Email, Phone, Relationships, Twitter

Tip #104: So lonely

When I say, “I really can’t take a call right now, I’m on deadline, can you e-mail me?” please do not respond with, “But I really want to talk to you.”

(Via Caroline)

4 Comments

Filed under Common sense, Phone

Tip #99: Voicemail sucks

Really? My voicemail is full? Imagine that.

1 Comment

Filed under Phone

Tip #67: Elevator Music

If we’re doing a conference call, either get there before me or allow me a way to turn off the damned Muzak-on-hold while I wait for you to show.

14 Comments

Filed under Meetings, Phone

Tip #46: Uh-huh

If we’re doing a demo via phone and Webex, at least 25% of the time that you’re talking, I’m reading my email.

5 Comments

Filed under Meetings, Phone

Tip #8: Echo chamber

Speakerphones suck. (Jason was right.)

2 Comments

Filed under Phone

Tip #3: Who likes audits?

You want me to do a 30-minute media audit on the phone? Bwahahaha.

1 Comment

Filed under Bad ideas, Phone

Tip #2: Followup

If you talk to me on the phone and I ask you to follow up by email, do so immediately, while our call is still on my mind.

2 Comments

Filed under Email, Phone

Tip #1: Psych!

If you ask me what’s a good time to call, I will tell you a time when I know I am not available.

7 Comments

Filed under Phone