If you’re pitching me on the phone, talk to me. Don’t read me the flippin’ press release. It puts me to sleep.
Category Archives: Phone
… can be used against you. Or for you. Assume that your phone call, email, IM, or Twitter message is on the record. We sure do. Want to be off the record or anonymous? Agree to it beforehand.
When I say, “I really can’t take a call right now, I’m on deadline, can you e-mail me?” please do not respond with, “But I really want to talk to you.”
Really? My voicemail is full? Imagine that.
If we’re doing a conference call, either get there before me or allow me a way to turn off the damned Muzak-on-hold while I wait for you to show.
If we’re doing a demo via phone and Webex, at least 25% of the time that you’re talking, I’m reading my email.
Speakerphones suck. (Jason was right.)
You want me to do a 30-minute media audit on the phone? Bwahahaha.
If you talk to me on the phone and I ask you to follow up by email, do so immediately, while our call is still on my mind.
If you ask me what’s a good time to call, I will tell you a time when I know I am not available.