Tip #191: Would it kill you to use words?

It's something about somebody exhibiting at a CES press event, I think.

I know, you think your email pitches look better if you put big, fancy graphics in them. But they don’t look so hot if your recipient has images blocked by default, or worse, is reading their messages on a smartphone with a slow data link. Or even worse, on an airplane with no connectivity.

Do you want your message to be pretty, or do want it to be read?

At the very least, put the actual content of the message in text up at the top of the message. That way, your recipient can read it regardless. Also, it’s much easier to copy and paste information from an email into a calendar or to-do list if there’s actual text to select.

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Tip #190: Oh, that’s what I’m supposed to do?

Please banish this redundancy from your email subject lines:

“Please read.”

As opposed to what?

Wait… there are answers! From Twitter:

  • “Please Read …aloud, while standing on your head.” (@MattStubbs)
  • “Please delete prior to opening” (@MrCippy)
  • “Please perform a dramatic reenactment” (@snhuxc)
  • And my favorite: “You mean I didn’t have to read all those other emails today?!” (@leebehrens)

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Tip #189: Zoom in and enhance

A smartphone is an intensely personal device. It’s hard to share one. So when giving a demo of mobile software, especially to a writer with trifocals (ahem), use a tablet instead.

This works especially well for iPhone apps. They’re actually readable from more than three inches away when run in 2x or “compatibility” mode on an iPad. If you really want your small app to shine on the bigger iPad screen, install RetinaPad (via Cydia). But it’s not completely necessary.

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Tip #188: What did I just say about focus?

Today I was doing the usual back-and-forth with a PR rep, trying to set up an interview with a CEO. I just got this email:

I heard from [[CEO]] that he is free any time after 12 noon on Friday. He probably will be driving from Boston to NYC, so if you will let me know a time, I’ll have him call you on his cell.

It’s bad enough trying to do an interview over a mobile phone, but doing one when the subject is trying to drive a car is

Sorry, I lost you there. Ha ha, AT&T, right? I should move to Verizon. Just a second… lost you again. Ok, I’m back. Where were we? Oh, right.

Hopeless.

And dangerous. No, thanks.

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Tip #187: How do you quantify lack of focus?

When you’re demoing your mobile app, it is OK to not show me how the user changes units of measurement from Metric to Imperial. Really.

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Tip #186: I am not 14 years old

And you’re not, either. So try not to send press e-mails that start like this:

OMFG. We are so excited. Today, Hulu and The CW announced a new five-year licensing agreement…

There’s actually a real story here, but I think my point stands.

See also:
Don’t let a 6-year-old address your envelopes
Don’t let your toddler name your company

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Tip #185: I can handle the truth

"As seen in" element on a marketing site. Just graphics, no links. Big mistake.

If, on the marketing site you want me to see, you have “As seen in…” graphics pointing to other coverage you’ve gotten, make sure you link to the coverage you seem to be so proud of. Otherwise, for all I know, the coverage was glancing, negative, or perhaps nonexistent.

But also keep in mind: Tip #49: How not to pitch.

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Filed under Common sense, Lies

Tip #184: Piggyback

If your news can’t stand on its own, trying to attach it to another passing story won’t help.

Hi Rafe,

The new Siri app for the iPhone 4S does almost everything… almost. That’s where [[company’s]] newest [[clever name]] case comes in. Designed for the iPhone 4 (but a perfect fit for the 4S too), the slim smartphone case that includes space for cards and cash… So after Siri reminds you to stop at the bank, you’ll have somewhere to stash your cash.

This very typical example takes a hot news item and over-leverages it to pitch something that seems, at least to this jaded writer, completely unrelated. The announcement of a new voice-control technology for the iPhone cannot reasonably be used to pitch an iPhone case, unless you’re writing Sky Mall catalog copy. Just send us the product news, if there is any. Leave the sophomore analysis to us; it’s what we’re paid for.

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Tip #183: A show of force is not necessary

I dialed into a conference bridge yesterday to interview a startup CEO. The conference call robot told me, “There are five people already in conference.” That’s right: One guy to talk and demo, and four generic PR handlers to listen in.

I felt like a patient in a teaching hospital.

Also, I don’t think the PR people liked it when I told the CEO, “Dude, you’re being overcharged.” But, man, four handlers for one little reporter interview? Come on.

See also:
Tip #46: Uh-huh

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Tip #182: The more you write, the less I read

If it can be said in five words, might I suggest that using 87 is overkill?

LIVERMORE, CA and SOUTH PLAINFIELD, NJ–(Marketwire – Sep 7, 2011) – Addressing retailers’ desire to leverage the power and performance of the latest mobile devices to drive transaction efficiencies, improve operational visibility and in-store customer engagement, Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, and Global Bay Mobile Technologies, a leading provider of next-generation mobile retail software, have partnered to provide retailers running heritage Epicor® software solutions with an innovative and comprehensive suite of mobile retail applications. (MarketWire)

Via Stuart Dredge on Twitter

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